FAQ

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

Where Are The Products Shipped From?

We work with manufacturers mainly located in Asia.

How Long Does It Take To Receive My Items?

Shipping times vary depending on your location, but average times are approx. 2-4 weeks. 

Where Do You Ship To?

We ship all products internationally.

What method of payments are accepted?

We currently accept all major credit cards via PayPal. 

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

• The item you ordered did not arrive within the time promised by the seller.
• The item you received was not as described.
• The item you received that was assured to be genuine was fake.

How can I get help with my order?

Please contact us at mysmartlifegear@gmail.com